PRIVACY POLICY

Your privacy is important to us. At Brenell Desserts, we are committed to respecting your privacy and protecting any personal information we collect from you across our website, www.brenell.co.za, and any other sites we own and operate.

Personal Information Collection:
We only request personal information when it is necessary to provide you with a service. We collect this information through fair and lawful means, ensuring we have your knowledge and consent. Additionally, we inform you of the purpose of collecting your information and how it will be used.

What Information We Collect:
When you join our mailing list or make an enquiry on our site, as appropriate, you may be asked to enter your name, email address, phone number, or other details to help you with your experience.

When We Collect Information:
We collect information from you when you subscribe to a newsletter, fill out a form, or enter information on our site.

How We Use Your Information:
We may use the information we collect from you when you make a booking, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

  • To send periodic emails about products, competitions and other news
  • To follow up with you after an enquiry (email, or phone enquiries).

Data Retention and Protection
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss, theft, unauthorised access, disclosure, copying, use, or modification.

Data Sharing:
We don’t share any personally identifying information publicly or with third parties, except when required by law.

External Links:
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

Your Rights:
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services. You have the right to access, update, or correct your personal information. To make such requests, please contact us at marketing@brenelldesserts.co.za.

Security Measures:
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect your data.

Contact Us:
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us at marketing@brenelldesserts.co.za.